Automating Healthcare Workflows
Process Automation Technology Streamlines Adding External Data to Patient Records
Healthcare is a multi-billion dollar industry, full of reams of complex and confidential patient and insurance data. Keeping all that information up-to-date and organized is a mammoth task for every healthcare organization. Fortunately, process automation technologies, which perform repetitive business tasks faster and more accurately, can help.
By implementing process automation solutions to streamline the flow of external patient data into an existing electronic health records (EHR) system, healthcare facilities can improve their data quality, minimize human errors, and provide better patient care. As a next-generation healthcare data repository, an EHR encompasses the now-well known electronic medical records (EMR) that most providers keep.
Accessing Multiple Input Sources
In an ideal world, patients would see a primary care physician at a single location that holds that patient’s entire health history, treatment plans, and diagnoses. This information could be retrieved quickly and easily with a few clicks of a mouse so that future care could be thoughtful and intentional.
The reality, however, is that patients often see many different providers from a family doctor to specialists to urgent care providers -- and many of those organizations have different, non-integrated medical records systems. As a result, an individual’s records can be scattered and disparate across many locations with no one organization holding a complete picture. Process automation solutions should be able to access medical documents across multiple input sources including:
Scanned paper documents
Electronic fax system
Data from evolving technologies such as wearable devices
Automating the integration of these disparate healthcare records from multiple sources brings many benefits to a healthcare organization. Major advantages include:
Reduce manual scanning and indexing tasks
Decrease data entry errors
Accelerate patient care
Streamline number of EMR systems to manage
Expedite administrative tasks
Relying on a process automation solution to streamline EMR additions means shifting a great deal of manual, repetitive tasks to helpful “bots” while freeing up healthcare staff to focus on higher-level tasks and better patient care. It’s a win-win for everyone.